1. Contact our 24/7 customer support team and provide:
    • Username
    • Wallet (bKash/Nagad/Rocket)
    • Cash Out Number
    • Transaction ID
    • Transaction Screenshot (with date, time, amount, and transaction ID)
  2. If funds are still not received, submit a Deposit Request Video as proof. 
  1. Login to your BAGH account and go to “Profile.”
  2. Click “Transaction Records” and select the “Processing” deposit transaction.
  3. Click ‘Edit and Resubmit.’
    • Note: You can edit the deposit form within 5 minutes of submission. The “Edit and Resubmit” button disappears after 90 minutes.
  4. Recheck your deposit amount, cash-out number, and reference number/transaction ID.
    • Note: You can only edit the amount and cash-out number once.
  5. Upload the transaction slip by clicking ‘Choose Files.’
  6. Click “Submit” to successfully resubmit the deposit.

For further assistance, contact our 24/7 customer support team.

While most bets placed on our platform can be counted towards turnover calculation, and the bonuses we offer can be used on a wide range of games, there are some exceptions. For detailed information about the games and sport markets excluded from bonus wagering and turnover calculations, please refer to the table below:

For sport market, We will not calculate the bonus wagering and turnover stated on the table:

**Exchange Fancy & Bookmaker odds will be converted to EU odds using the following calculation: (Odds/100) + 1.

For example, if the odds you place in Exchange Fancy are 200, the calculation to convert to EU odds will be (200/100) + 1 = 3.